Maintenance Plans

Most HVAC and plumbing failures aren’t surprises. They’re deferred maintenance. A part that’s been failing for two seasons finally gives out on the coldest night of the year. A water heater that’s been building sediment for a decade finally cracks. An AC that hasn’t been looked at since installation struggles through August and dies in September. Annual professional maintenance catches these things before they become emergencies. That’s what the Compass Care Membership is built around — and it’s available at three levels depending on what your home needs. Three Plans. Real Pricing. No Guesswork.

Navigator — Plumbing Care | $150/year

One annual plumbing visit covering the systems most homeowners never think about until something leaks or stops working. The visit covers your water heater — visual inspection, fittings, T&P valve test, tank flush, thermostat check, corrosion assessment, and burner or element check depending on fuel type. Your plumbing system gets checked too: supply lines, drain lines, water pressure, shut-off valves, and hose bibs. Fixtures throughout the home — faucets, sinks, toilets, showers, and tubs — are inspected for leaks, fill valve issues, and drainage problems. Standard coverage includes two bathrooms, one kitchen, one laundry area, and one tank water heater. Add-ons available for tankless water heaters, additional units, and additional fixture systems. Navigator members receive a 10% discount on plumbing repairs.

Captain — HVAC Care | $250/year

Two visits per year — one in the fall before heating season, one in the spring before cooling season. Each visit covers the system that’s about to work hard. The fall heating visit includes heat exchanger inspection, combustion analysis, CO and flue check, flame sensor cleaning, gas valve and pressure switch testing, blower and inducer motor amp draw, safety controls, wiring, filter replacement, burner and ignition cleaning, and temperature split verification. For full detail on what this covers and why each step matters, our furnace maintenance page goes deeper. The spring cooling visit covers condensate line and trap, blower motor check, electrical components including wiring, contactor and capacitor, compressor amp draw, filter replacement, thermostat inspection, drain line maintenance, pump and float switch, coil inspection, temperature differential, and full system performance evaluation. Our AC maintenance page has the full breakdown. Captain members receive a 15% discount on services and priority scheduling — including priority emergency service. When the furnace fails at midnight in January, Captain members go to the front of the line. Add-ons available for additional HVAC units and humidifier service.

Admiral — Complete Home Care | $325/year ‹ Best Value

Admiral combines everything in Captain and Navigator into one plan, one company, one annual relationship — and adds what neither standalone plan includes. Here’s the math: Navigator is $150. Captain is $250. Buying both separately costs $400. Admiral costs $325 — that’s $75 in immediate savings before the repair discount even applies. But the savings don’t stop there. Admiral members receive a 20% discount on all repairs and services — the highest discount tier available, and better than the 10% and 15% offered in the standalone plans. On a $600 repair, that’s $120 back. On a $1,500 job, that’s $300. Admiral also includes a drain camera evaluation — an inspection of your sewer line that competitors charge $150 to $300 for as a standalone service. Most homeowners have never had their sewer line inspected and have no idea what’s going on inside it. Admiral members get this included. For older homes in New Hope, Doylestown, and the Montgomery County boroughs with aging cast iron and clay sewer lines, this isn’t a luxury — it’s how you find out about a root intrusion problem before it becomes a $6,000 emergency. Our sewer camera inspection page covers what this involves. Admiral members also receive priority emergency service scheduling around the clock. If something fails, you’re first.

Is a Maintenance Plan Worth It?

Here’s the honest version of that question. A single emergency service call — after hours, in the middle of winter, when your furnace has stopped and the house is getting cold — typically runs $300 to $600 before any parts. One clogged condensate drain that floods the utility room and damages the adjacent water heater can cost more than a year of Admiral membership to repair. A water heater that goes unserviced long enough to corrode through the tank costs $1,200 to $2,200 to replace. The Captain plan at $250 costs less than one emergency HVAC call in most cases. The Admiral at $325 costs less than a single plumbing emergency. The repair discounts pay for themselves on the first moderate job. Beyond cost, there’s the warranty consideration. Manufacturer warranties on new systems — furnaces, AC units, heat pumps — typically require annual professional maintenance to remain valid. Skipping it doesn’t just create risk, it can void coverage you paid for when you bought the equipment. For homeowners with systems in the 10 to 20 year range, annual HVAC maintenance near me isn’t optional anymore. These are systems where deferred maintenance doesn’t just reduce efficiency — it accelerates failures that are already approaching.

Priority Emergency Service — What It Means

Captain and Admiral members receive priority emergency scheduling through our 24/7 emergency line. During high-demand periods — the first cold snap of the year, the first heat wave of summer — our schedule fills fast. Members don’t wait in that line. Your call moves to the front.

One Plan. One Company. One Relationship.

Every HVAC company in Bucks County and Montgomery County sells an HVAC plan. Almost none of them also handle your plumbing. The Admiral is the only plan in this market that covers your furnace, your AC, your water heater, your plumbing system, and your sewer line — all under one membership, with one company that knows your home. We’ve been doing this for over 30 years as a family business. When a tech comes out for your fall furnace visit and notices something off with the water heater in the same utility space, they catch it — because they’re trained in both trades and looking at the full picture. That’s not something a single-trade company can offer regardless of their plan tier.